Privacy Policy

At Ceridwen Theatre Company, the privacy of our visitors & customers is of extreme importance to us.

​We are a not-for-profit company, limited by guarantee. 

 

In order to provide you with the best possible service, we sometimes need to collect information about you. Ceridwen Theatre Company Ltd has a legitimate interest in processing such information for the reasons outlined below:

  • To provide our services, activities or online content. To provide you with information about them and to deal with your requests and enquiries 

  • To provide you with the most user-friendly online navigation experience

  • For "service administration purposes", which means that Ceridwen Theatre Company may contact you for reasons related to the service, activity or online content you have signed up for (e.g. to notify you that a particular service, activity or online content has been suspended for maintenance, or to notify you of updates to our Privacy and Cookies Policy or Terms of Use.)

 

This policy outlines how we treat your personal data after it has been collected by any of our channels which include our website, social media pages or any future digital services or channels as they evolve. This policy also covers data collected by non-digital means e.g when you make a telephone enquiry or booking.

Data Control

Any personal information provided to us is controlled by Ceridwen Theatre Company Ltd, Ochr Cottage, Mill House Farm, Pont-y-Capel Lane, Gresford, LL12 8RU.

Collection Methods

Ceridwen Theatre Company may collect and process information about you at the point at which you interact with our products and services, as detailed below:

  • When you book, enquire about or provide a service for Ceridwen Theatre Company

  • When you subscribe to our newsletter

  • When you leave a product or service review

  • When you follow us on our social media channels

  • We operate in accordance with data protection legislation.

 

If you have any questions about the information we hold on you or this privacy policy, please feel free to contact us by email at contact@ceridwentheatrecompany.com.

Processing of your Personal Information

 

All personal information you provide to us, such as name(s), address, email etc., will be held securely and we will not sell, rent or trade your personal information to third parties unless you give permission to do so. 

 

We also use your personal information to prevent or detect fraud or abuses of our website.

When you give us your personal information you consent to the collection, storage and processing of this information by Ceridwen Theatre Company in accordance with this privacy policy. If you send us information, when appropriate we may use this as testimonials, but we will not display any personal information unless you have given prior consent.

 

 

Sometimes we are required to share your personal information with third parties for legitimate business purposes such as; when booking a ticket for a performance, we may need to provide your details to the venue in which that performance is being held. We will never share your information with third parties for profit or for marketing purposes.

Retention policy

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (e.g. to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements). This information will be stored in a secure location both electronically and as hard copies as appropriate.

When we have no ongoing legitimate business need to process your personal information, we will either delete, archive or anonymise it.

Your rights

Under the Data Protection Act 2018, you have the following rights:

  • You can choose whether or not you wish to receive some or any material from us

  • You can object to processing of your personal information or ask us to restrict processing of your personal information

  • You may unsubscribe from certain email communications by following the “Unsubscribe” link in the email communication itself

  • You may also email us at contact@ceridwentheatrecompany.com in order to correct, delete or update your personal information on our systems or to request the details that we hold. We will endeavour to answer every email as promptly as possible.

  • If we have collected and processed your personal information on the basis of your consent, then you can withdraw your consent at any time.

Children

The well-being and safeguarding of children is our top priority.

 

We get consent from appropriate persons for audio visual media taken at any of our events involving children. Where audio visual media on our website or marketing materials includes children, consent has always been obtained from their parent or guardian and the child will remain anonymous.

 

We do not knowingly collect or maintain personal information from persons under 16 years of age on our website and no part of the website is directed to persons under this age. We will take appropriate steps to delete any personal information of persons less than 16 years of age held without consent.

 

We do not collect children’s data in order to directly market to children.

Cookies

 

A cookie is a small file that is automatically issued to your computer when you enter a website, and is stored by the browser on your computer's hard drive. Cookies identify your computer. Cookies store some basic information that helps us to identify if a user of your computer has visited the site before.

 

Ceridwen Theatre Company uses cookies which include session, permanent and third party cookies. Visit your browser’s help menu to find out more on how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies.

Third Party Websites

 

Our website contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, and are also likely to use cookies, and we therefore urge you to review them. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

 

Updating this Privacy Policy

We may occasionally update or amend this Privacy Policy, to comply with law or to meet our changing business requirements. When we update our Privacy Notice, we will take endeavour to inform you of significant changes. Any updates or amendments will be posted on the Website.

Ceridwen Theatre Company LTD is registered in England & Wales. (No. 08977189)

Ochr Cottage, Mill House Farm, Pont-y-Capel Lane, Gresford, LL12 8RU

Please do not copy or reproduce images without permission we are fully protected by copyright laws.

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