At Ceridwen Theatre Company, the privacy of our visitors & customers is of extreme importance to us.
We are a not-for-profit company, limited by guarantee.
In order to provide you with the best possible service, we sometimes need to collect information about you. Ceridwen Theatre Company Ltd has a legitimate interest in processing such information for the reasons outlined below:
To provide our services, activities or online content. To provide you with information about them and to deal with your requests and enquiries
To provide you with the most user-friendly online navigation experience
This policy outlines how we treat your personal data after it has been collected by any of our channels which include our website, social media pages or any future digital services or channels as they evolve. This policy also covers data collected by non-digital means e.g when you make a telephone enquiry or booking.
Any personal information provided to us is controlled by Ceridwen Theatre Company Ltd, Ochr Cottage, Mill House Farm, Pont-y-Capel Lane, Gresford, LL12 8RU.
Ceridwen Theatre Company may collect and process information about you at the point at which you interact with our products and services, as detailed below:
When you book, enquire about or provide a service for Ceridwen Theatre Company
When you subscribe to our newsletter
When you leave a product or service review
When you follow us on our social media channels
We operate in accordance with data protection legislation.
Processing of your Personal Information
All personal information you provide to us, such as name(s), address, email etc., will be held securely and we will not sell, rent or trade your personal information to third parties unless you give permission to do so.
We also use your personal information to prevent or detect fraud or abuses of our website.
Sometimes we are required to share your personal information with third parties for legitimate business purposes such as; when booking a ticket for a performance, we may need to provide your details to the venue in which that performance is being held. We will never share your information with third parties for profit or for marketing purposes.
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (e.g. to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements). This information will be stored in a secure location both electronically and as hard copies as appropriate.
When we have no ongoing legitimate business need to process your personal information, we will either delete, archive or anonymise it.
Under the Data Protection Act 2018, you have the following rights:
You can choose whether or not you wish to receive some or any material from us
You can object to processing of your personal information or ask us to restrict processing of your personal information
You may unsubscribe from certain email communications by following the “Unsubscribe” link in the email communication itself
You may also email us at in order to correct, delete or update your personal information on our systems or to request the details that we hold. We will endeavour to answer every email as promptly as possible.
If we have collected and processed your personal information on the basis of your consent, then you can withdraw your consent at any time.
The well-being and safeguarding of children is our top priority.
We get consent from appropriate persons for audio visual media taken at any of our events involving children. Where audio visual media on our website or marketing materials includes children, consent has always been obtained from their parent or guardian and the child will remain anonymous.
We do not knowingly collect or maintain personal information from persons under 16 years of age on our website and no part of the website is directed to persons under this age. We will take appropriate steps to delete any personal information of persons less than 16 years of age held without consent.
We do not collect children’s data in order to directly market to children.
A cookie is a small file that is automatically issued to your computer when you enter a website, and is stored by the browser on your computer's hard drive. Cookies identify your computer. Cookies store some basic information that helps us to identify if a user of your computer has visited the site before.
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